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  • Duration: 1 Day
  • Mode: Face-to-Face

Overview

This course aims to build creative and innovative thinking capabilities among professionals to drive continuous improvement and breakthrough ideas in Quality Management. The program introduces practical tools and techniques for creative problem solving, idea generation, and innovation implementation. Sessions will include real-world quality challenges.

Highlights

  • The course is designed for all levels of employees involved in Quality, Productivity, or Improvement initiatives.
  • Delivered through engaging PPTs, brainstorming activities, role plays, and group discussions.
  • Encourages innovative mindset and collaboration for real problem-solving.

Course Objective

  • To enhance participants’ creativity and innovation skills for solving quality problems, improving processes, and driving organizational excellence.

Eligibility

  • Anyone engaged in quality, operations, or improvement roles.
  • Supervisors, engineers, and team members involved in innovation or process improvement.
  • Quality Circle members, Six Sigma, and Kaizen teams.

Course Content

  • Creativity vs. Innovation – Understanding the difference
  • Importance of creativity in Quality Improvement
  • Barriers to creativity and how to overcome them
  • The role of mind set in innovation – fixed vs. growth mind set
  • Brainstorming
  • Mind Mapping
  • SCAMPER Technique
  • Six Thinking Hats (Edward de Bono)
  • Group activity – Generating ideas for quality improvement
  • Case study – Creative solutions in manufacturing/service industry
  • Linking creativity to Quality Tools (PDCA, DMAIC, Kaizen, Lean, Six Sigma)
  • Design Thinking for Quality Problems
  • Innovation in process design and product quality
  • Quality Innovation Matrix – Incremental vs. Breakthrough innovation
  • TRIZ Methodology – Systematic Innovation Approach
  • Idea evaluation and implementation framework

Outcomes

At the end of the course the learner will
  • Understand and differentiate between creativity and innovation.
  • Apply creative thinking tools to generate new ideas for quality improvement.
  • Identify and overcome barriers to innovation.
  • Integrate innovation with continuous improvement tools.

Certification Criteria

  • Attendance – 90% Min
  • Assignment completion – 100%
  • Post-test assessment score – 70% Min
  • Duration: 1 Day
  • Mode: Face-to-Face
  • The programs will be certified by TVSTS.

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