Quality Performance Management focuses on monitoring, measuring, and improving product and process quality using Key Performance Indicators (KPIs), data analysis, performance reviews, and continuous improvement tools.
Course Objective
Understand quality performance indicators and their importance in manufacturing.
Monitor and analyze quality performance using data-driven tools.
Develop improvement plans to reduce defects and improve customer satisfaction.
Target Audience
Quality Engineers and Quality Managers
Production and Process Engineers
QA/QC Professionals
Manufacturing Supervisors and Team Leaders
Continuous Improvement Professionals
Course Content
Outcomes
At the end of the course the learner will
Define and monitor relevant quality KPIs.
Apply problem-solving tools to improve quality results.
Monitor corrective actions and sustain continuous improvement.
Analyze quality trends and identify performance gaps.
Prepare quality performance dashboards and action plans.
