Facebook Linkedin Instagram Twitter
  • Who We Are
  • What We Do
  • Programs
banking jobs

In Collaboration with ICICI Bank Limited

The Sales and Relationship Management Program (SRM) is a 15 to 20 days immersive classroom training initiative offered by TVS Training & Services Ltd, in collaboration with ICICI Bank Limited. This program is thoughtfully designed to transform ambitious graduates into future-ready banking professionals equipped with strong sales acumen, customer relationship expertise, and comprehensive banking knowledge.

The program prepares participants to build successful careers in the banking industry by developing capabilities across sales effectiveness, customer engagement, product knowledge, regulatory awareness, digital banking platforms, and essential soft skills.

Upon successful completion of the program, candidates will be on-boarded with ICICI Bank as Sales and Relationship Managers (Sales Officer Grade)—marking the beginning of a promising and structured career in banking.

Programme Overview

The Sales and Relationship Management Program is designed to strengthen the capability of ICICI Bank’s frontline and relationship teams by enhancing sales effectiveness, customer relationship management, and profitability orientation, while ensuring compliance and service excellence.

  • Non-engineering graduates only (Not applicable for Engineering, Diploma Engineering, CA, MBA, or Postgraduates)
  • Education: Minimum 50% aggregate or equivalent CGPA in graduation
  • Age: 25 years or below as on the date of application
  • No active backlogs for final-year students at the time of application
  • Work experience after graduation should be less than 12 months
  • No gap/break in education

Eligibility

Job Description

  • Offering 360-degree banking solutions including accounts, deposits, loans, payments, digital banking that meet the needs of our customers
  • Deliver best in class service to our customer
  • Offering product and services in line with the philosophy of Fair to the Customer and Fair to the Bank

Selection Process

  • Online Assessment – Initial screening through an online test
  • Documentation – Verification of academic and personal documents
  • Personal Interview – Conducted by TVS Training & Services
  • Final Interview – Conducted by ICICI Bank panel

Training & Onboarding

  • Selected candidates will then undergo a 15 to 20 days Classroom training programme with TVS Training & Services
  • Upon successful completion of the training, candidates will be on-boarded to ICICI Bank as Sales and relationship Managers.

TVS TS does not collect any admission fees or charges for enrolling in the Sales and Relationship Management Program.

 

Programme Highlights

  • Duration
  • 15 to 20 days of interactive classroom training
  • Focus Areas
  • Build strong relationship management skills
  • Improve sales conversion, cross-sell, and up-sell effectiveness
  • Develop a customer-centric and profitability-driven mind-set
  • Enhance product knowledge and needs-based selling
  • Strengthen communication, negotiation, and objection-handling skills
  • Training Methods
  • Facilitated interactive learning sessions
  • Real-world banking and industry-specific examples
  • Collaborative group discussions
  • Trainer-led concept demonstrations
  • Scenario-based role plays and simulations
  • Knowledge and skill assessments
  • Participant and team presentation
  • Industry Exposure
  • Engagement sessions with ICICI Bank management

Register Now

Apply For Job

Upload supported files Doc & PDF

Online Courses Registration

Apply For Job

Upload supported files Doc & PDF.
  • Corporate Training - B2B
  • Training – Onsite & Online
  • Consultancy & Management
  • BFSI
  • Educational Outreach Program - B2E
  • Manpower Solutions
  • Contract Staffing
  • NAP
  • LEAD
  • Our Facilities
  • Career
  • Ongoing Programs