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  • Duration: 1 Day
  • Mode: Face-to-Face

Overview

The course explains the basic tools involved in solving shop floor-related problems such as quality defects, maintenance-related issues, and basic management-related issues. It helps participants analyze data and take appropriate decisions to resolve problems. The topics in this program will be explained with PPTs, case studies, animations, and assignments.

Highlights

  • The course is designed for all personnel/team members directly involved in continuous improvement/quality improvement initiatives from both manufacturing and service industries.
  • Exercises to understand the tools & techniques

Eligibility

  • Engineers, Managers, Team Leaders, Team Members from operations/manufacturing.
  • Pre-requisites: Minimum of 1 year’s experience (Manufacturing, Quality, Maintenance, Management)

Course Content

Procedures for Problem Solving Using the 7 QC Tools
  • Applying the 7 QC Tools toward problem-solving
Pareto Diagram
  • How to construct Pareto Diagrams
Fishbone Diagram (Cause & Effect Diagram)
  • How to construct a Fishbone Diagram
Stratification
  • How to stratify the data
  • How to interpret the data
Check Sheet
  • What is the best method to record data simply
  • How to construct simple Check Sheets for convenient usage in the workplace
Histogram
  • How to understand and predict the occurrence of defects
  • How to construct a Histogram
Scatter Diagram
  • Is there a way to find out a correlation between the cause and effect of a problem
  • How to interpret Scatter Diagrams
Control Charts
  • How to construct control charts
  • How to interpret whether a process is stable or not
Problem Solving Techniques
  • Problem Description
  • Observations
  • Analysis
  • Actions
  • Check
  • Standardization
  • Conclusion
  • Activities to be carried out in each step of the problem-solving methodology

Outcomes

At the end of the course, the participant will be able to:
  • Apply the 7 QC Tools for problem-solving
  • Understand the activities carried out in each step of solving a problem
  • Understand data visualization and data interpretation techniques

Certification Criteria

  • Attendance: 90% minimum
  • Assignment completion: 100%
  • Post-test assessment score: 70% minimum
  • Duration: 1 Day
  • Mode: Face-to-Face
  • The programs will be certified by TVSTS.

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