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  • Duration: 1 Day
  • Mode: Face-to-Face

Overview

The course explains the basic tools involves in solving shop floor related problems like quality defects, maintenance related issues and basic management related issues. Helps you to analyse data & take correct decisions. The topics in this program will be explained with PPTs, activities.  Highly interactive sessions planned through Instructor led face to face.

Highlights

  • The course is designed for all personnel/team members directly involved in continuous improvement/quality improvement initiatives from both the manufacturing and service.
  • End of Module Assessments enable participant to understand & apply the tools & techniques adapted
  • The course is delivered through face to face
  • Participant feedback helps tweak the course content

Eligibility

  • Engineers, Managers, Team Leaders, Team Members from operations/manufacturing.
  • Pre-requisites: Minimum of 1 year’s experience (Manufacturing, Quality, Maintenance, Management)

Course Objective

  • Understand the fundamental principles of problem-solving
  • Understand how to apply the problem solving tools & techniques in the workplace
  • Comment critically on corrective actions raised as a result of applying the tools
  • Take ownership of applying tools & techniques as a corrective and preventive measure to avoid mistakes and improve product/service quality
  • Interpret and measure the effectiveness of implemented solutions

Course Content

Procedures for Problem Solving Using the 7 QC Tools
  • Applying the 7 QC Tools toward problem-solving
Pareto Diagram
  • How to construct Pareto Diagrams
Fishbone Diagram (Cause & Effect Diagram)
  • How to construct a Fishbone Diagram
Stratification
  • How to stratify the data
  • How to interpret the data
Check Sheet
  • What is the best method to record data simply
  • How to construct simple Check Sheets for convenient usage in the workplace
Histogram
  • How to understand and predict the occurrence of defects
  • How to construct a Histogram
Scatter Diagram
  • Is there a way to find out a correlation between the cause and effect of a problem
  • How to interpret Scatter Diagrams
Control Charts
  • How to construct control charts
  • How to interpret whether a process is stable or not
Problem Solving Techniques
  • Problem Description
  • Observations
  • Analysis
  • Actions
  • Check
  • Standardization
  • Conclusion
  • Activities to be carried out in each step of the problem-solving methodology

Outcomes

At the end of the course, the participant will be able to:
  • Understand & apply basic problem solving tools
  • Understand & apply the methodology in solving the problem
  • Understand the activities carried out in each step in solving the problem
  • Understand Data visualize and data interpretation techniques.

Certification Criteria

  • Attendance: 90% minimum
  • Assignment completion: 100%
  • Post-test assessment score: 70% minimum
  • Duration: 1 Day (8 hrs)
  • Mode: Face-to-Face
  • The programs will be certified by TVSTS.

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